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Courses

Course Title: Supervisory Management

Duration: 10 EVENINGS, next starting late February, 2010

  • AIM:
    To provide participants with an understanding of the role of the Supervisor, and to transfer the necessary skills for effective frontline management. It allows the learner to develop and practice personal and interpersonal skills that are important in dealing effectively with workplace situations. The focus is on giving businesses, regardless of type or size, the competitive edge during the recession, by optimizing the skills and knowledge of managers.

  • COURSE CONTENT:
    • Clarifying the Supervisor’s role
    • Team building
    • Solving problems and conflict
    • Effective Interpersonal skills
    • Motivation – getting the best from people
    • Time Management & delegation
    • Cost & Waste Control
    • Health & Safety
    • Quality & Customer Service

WHO SHOULD APPLY:
Team Leaders, Supervisors and Managers who want to develop superior management skills.
Suitable for existing managers who may not have received formal training, or for staff members aspiring to a management role.

LOCATIONS & DATES
Bru Columbanus, Wilton (Near Wilton Shopping Centre)
CERTIFICATION
FETAC Level 5 component certificate www.fetac.ie/modules/G20033.pdf   
 (G20033 – ‘Personal Effectiveness in the Workplace’).
Participants undertake some assessment work.
 
NUMBER OF PLACES
Maximum of 14, on a first come first served basis
 
TRAINING METHODS
Short Power-point presentations, Group exercises, Experiential role-play,
Case Studies, Questions and Answers.
FAS-approved trainer with 25 years management experience.
 
OPTIONAL EXTRA
Individual Business Coaching sessions on completion of course to maximise the application in the workplace of skills learned.
 

CLIENTS