• Aim
  To maximise participants' work performance, by developing superior abilities to  get a high level of co-operation from others in the workplace.
• Learning Objectives
  On completion of this course you will be better able to:
  • Communicate openly and effectively.
  • Overcome conflict as it arises.
  • Positively influence others to secure their full input.
• Content                                                         

          Skills for Listening, Assertiveness, Negotiation, Influencing, Conflict problem-solving.

 WHO SHOULD APPLY:
Anybody with an interest in developing their work performance.